Maintenance

At Sufi Planetarium, we provide reliable maintenance and support plans to keep your system running smoothly. Our plans ensure you get regular updates, expert assistance, and long-term reliability—so you can focus on delivering incredible experiences.

Choose from our three support plans based on your needs.

Basic

- Email and Teams support
- Annual software update
- Basic system diagnostics
- Access to knowledge base & guides for self-help solutions




Premium

- Priority email & Teams support
- Annual software updates
- Remote assistance
for setup, troubleshooting, and performance optimization
- Hardware check recommendations to prevent technical issues before they happen

Ultimate

- Unlimited remote support for any technical or operational issues.
- On-site maintenance visit (once per year) for hands-on system inspection and tuning. (For Germany)
- Faster replacement service for critical hardware components
- Priority access to new features, content, and enhancements

Looking for affordable high-quality digital Planetarium?

Extended System Life

Protect your investment and ensure smooth operation for years

Reliable Support

Get expert help whenever you need it

Software & Content Updates

Keep your system up-to-date with the latest features

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